Develop agile mindsets and behaviours

Your culture can make or break business agility.

Organisations are investing significantly in becoming more agile. Unfortunately, many are not succeeding. A recent study by McKinsey & Company identifies culture as the #1 reason.

agile mindsets and behaviours

Using our data-driven approach to behaviour change, you can identify the lagging capabilities in your culture and develop the mindsets and behaviours that will enhance the agility of your organisation.


Identify the most impactful behaviour change for developing organisational agility.


Facilitated learning on how to adopt the right mindset together with the implementation of the required behaviours.


Embed and sustain the new behaviours in the way that people work, through the formation of habits.


Agility Culture Pulse

Assess the culture of your organisation or teams to determine if anything in your culture is limiting your agility.

Research shows that a Generative culture drives IT and organisational performance and job satisfaction. In a Generative culture, actual behaviour demonstrates the shared belief that the most important goal is to achieve the mission. New ideas are welcomed, people from across the organisation collaborate, people are comfortable to bring bad news, and failures are treated as opportunities to learn.

The Agility Culture Pulse assesses your culture, identifies lagging capabilities and recommends behaviours that will improve them.


The Agility Culture Pulse is a quick and easy way to identify the most impactful changes to increase the agility of your organisation. People in the organisation or teams you wish to assess will:

  • Fill out a brief survey (<10 questions)
  • Participate in an online question and answer process to uncover insights and ideas
  • A selected few will attend a 30-minute interview to determine your use of lean and agile methodologies

Option: Assess the impact of your working rhythm on peoples stress and recovery balance to identify opportunities to make your organisational performance more sustainable. Se more.


The outcome of the Agility Culture Pulse is a report with a prioritised list of capabilities to improve with recommended behaviours.

The recommended capability improvements will be identified from the cultural capabilities that are scientifically proven to improve IT and organisational performance:

  • Support or embody transformational leadership
  • Provide resources and tools that make work meaningful
  • Support and facilitate collaboration among teams
  • Encourage and support learning

In additions to supporting a generative culture, research by Nicole Forsgren and Jez Humble identifies the list above as the cultural capabilities that are proven to drive performance improvements in a statistically significant way. The capabilities are documented in their book Accelerate.


Develop the behaviour that drives agility

Facilitated learning on how to adopt the right mindset together with the implementation of the required behaviours.

Example: The Agility Culture Pulse identifies Encourage and support learning as a lagging capability. You run Retrospectives, but the outcomes rarely result in implemented improvements. In Develop we will provide learning to help develop a Growth Mindset and behaviours that ensure learnings are captured and acted upon.


Integrate the behaviours into daily practice

Design behaviour experiments that will enable you to test, validate and embed effective behaviour into daily practice.

Example – continued from above: You realised that when mistakes and failures are shared in the retrospective it triggers responses that make people uncomfortable. You have developed the mindset that mistakes and failures are opportunities to learn and are determined to respond in a way that makes people feel comfortable sharing mistakes. Your behaviour experiment is to respond in a way that shows learnings is essential. Your new behaviour is validated when more mistakes are shared in the retrospective that results in actual improvements being made.

Interested in learning more?